{"id":239,"date":"2026-01-30T08:07:17","date_gmt":"2026-01-30T01:07:17","guid":{"rendered":"https:\/\/sapop.io.vn\/?page_id=239"},"modified":"2026-01-30T08:13:49","modified_gmt":"2026-01-30T01:13:49","slug":"chinh-sach-doi-tra","status":"publish","type":"page","link":"https:\/\/sapop.io.vn\/?page_id=239","title":{"rendered":"Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3"},"content":{"rendered":"\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_77005049\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1020\" height=\"107\" src=\"https:\/\/sapop.io.vn\/wp-content\/uploads\/2026\/01\/Red-White-Minimalist-T-Shirt-Screen-Print-Promotion-Banner-2-1024x107.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/sapop.io.vn\/wp-content\/uploads\/2026\/01\/Red-White-Minimalist-T-Shirt-Screen-Print-Promotion-Banner-2-1024x107.png 1024w, https:\/\/sapop.io.vn\/wp-content\/uploads\/2026\/01\/Red-White-Minimalist-T-Shirt-Screen-Print-Promotion-Banner-2-300x31.png 300w, https:\/\/sapop.io.vn\/wp-content\/uploads\/2026\/01\/Red-White-Minimalist-T-Shirt-Screen-Print-Promotion-Banner-2-768x80.png 768w, https:\/\/sapop.io.vn\/wp-content\/uploads\/2026\/01\/Red-White-Minimalist-T-Shirt-Screen-Print-Promotion-Banner-2-1536x160.png 1536w, https:\/\/sapop.io.vn\/wp-content\/uploads\/2026\/01\/Red-White-Minimalist-T-Shirt-Screen-Print-Promotion-Banner-2-2048x214.png 2048w, https:\/\/sapop.io.vn\/wp-content\/uploads\/2026\/01\/Red-White-Minimalist-T-Shirt-Screen-Print-Promotion-Banner-2-1320x138.png 1320w, https:\/\/sapop.io.vn\/wp-content\/uploads\/2026\/01\/Red-White-Minimalist-T-Shirt-Screen-Print-Promotion-Banner-2-600x63.png 600w\" sizes=\"auto, (max-width: 1020px) 100vw, 1020px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style scope=\"scope\">\n\n#image_77005049 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"is-divider divider clearfix\" ><\/div><!-- .divider -->\n\n<div class=\"row\"  id=\"row-200178799\">\n\n<div class=\"col medium-4 small-12 large-4\"  ><div class=\"col-inner\"  >\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_208885740\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner image-cover dark\" style=\"padding-top:100%;\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/sapop.io.vn\/wp-content\/uploads\/2026\/01\/hhh-300x200.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/sapop.io.vn\/wp-content\/uploads\/2026\/01\/hhh-300x200.png 300w, https:\/\/sapop.io.vn\/wp-content\/uploads\/2026\/01\/hhh-1024x683.png 1024w, https:\/\/sapop.io.vn\/wp-content\/uploads\/2026\/01\/hhh-768x512.png 768w, https:\/\/sapop.io.vn\/wp-content\/uploads\/2026\/01\/hhh-1320x880.png 1320w, https:\/\/sapop.io.vn\/wp-content\/uploads\/2026\/01\/hhh-600x400.png 600w, https:\/\/sapop.io.vn\/wp-content\/uploads\/2026\/01\/hhh.png 1536w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style scope=\"scope\">\n\n#image_208885740 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n<\/div><\/div>\n<div class=\"col medium-8 small-12 large-8\"  ><div class=\"col-inner\"  >\n\n<h3 style=\"text-align: center;\">CH\u00cdNH S\u00c1CH \u0110\u1ed4I TR\u1ea2 \u2013 SAPOP<\/h3>\n<p>T\u1ea1i SAPOP, ch\u00fang t\u00f4i lu\u00f4n \u0111\u1eb7t tr\u1ea3i nghi\u1ec7m v\u00e0 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng l\u00ean h\u00e0ng \u0111\u1ea7u. Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng r\u00f5 r\u00e0ng, minh b\u1ea1ch nh\u1eb1m gi\u00fap kh\u00e1ch h\u00e0ng y\u00ean t\u00e2m khi mua s\u1eafm c\u00e1c s\u1ea3n ph\u1ea9m th\u1eddi trang t\u1ea1i website.<\/p>\n<p><strong>1. Th\u1eddi gian \u0111\u1ed5i tr\u1ea3 <\/strong><\/p>\n<p>-SAPOP h\u1ed7 tr\u1ee3 \u0111\u1ed5i\/tr\u1ea3 s\u1ea3n ph\u1ea9m trong v\u00f2ng 7 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y kh\u00e1ch h\u00e0ng nh\u1eadn \u0111\u01b0\u1ee3c h\u00e0ng.<\/p>\n<p>-Th\u1eddi gian \u0111\u01b0\u1ee3c t\u00ednh theo th\u00f4ng tin giao h\u00e0ng t\u1eeb \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n.<\/p>\n<p><strong>2. \u0110i\u1ec1u ki\u1ec7n \u0111\u1ed5i tr\u1ea3 <\/strong><\/p>\n<p>-S\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c ch\u1ea5p nh\u1eadn \u0111\u1ed5i\/tr\u1ea3 khi \u0111\u00e1p \u1ee9ng \u0111\u1ea7y \u0111\u1ee7 c\u00e1c \u0111i\u1ec1u ki\u1ec7n sau:<\/p>\n<p>-S\u1ea3n ph\u1ea9m ch\u01b0a qua s\u1eed d\u1ee5ng, ch\u01b0a gi\u1eb7t, kh\u00f4ng b\u1ecb b\u1ea9n, r\u00e1ch ho\u1eb7c \u00e1m m\u00f9i.<\/p>\n<p>-C\u00f2n nguy\u00ean tem, nh\u00e3n m\u00e1c, kh\u00f4ng b\u1ecb th\u00e1o r\u1eddi.<\/p>\n<p>-C\u00f3 h\u00f3a \u0111\u01a1n ho\u1eb7c m\u00e3 \u0111\u01a1n h\u00e0ng t\u1ea1i SAPOP.<\/p>\n<p><em><strong>*L\u01b0u \u00fd: C\u00e1c s\u1ea3n ph\u1ea9m thu\u1ed9c ch\u01b0\u01a1ng tr\u00ecnh sale\/clearance s\u1ebd kh\u00f4ng \u00e1p d\u1ee5ng \u0111\u1ed5i tr\u1ea3, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p s\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i do nh\u00e0 s\u1ea3n xu\u1ea5t.\u00a0<\/strong><\/em><\/p>\n<p><strong>3. Tr\u01b0\u1eddng h\u1ee3p \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 \u0111\u1ed5i\/tr\u1ea3 <\/strong><\/p>\n<p>-S\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i k\u1ef9 thu\u1eadt do nh\u00e0 s\u1ea3n xu\u1ea5t.<\/p>\n<p>-Giao sai m\u1eabu, sai m\u00e0u, sai size so v\u1edbi \u0111\u01a1n \u0111\u1eb7t h\u00e0ng.<\/p>\n<p>-S\u1ea3n ph\u1ea9m b\u1ecb h\u01b0 h\u1ecfng trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n.<\/p>\n<p><strong>4. Tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng \u00e1p d\u1ee5ng \u0111\u1ed5i\/tr\u1ea3 <\/strong><\/p>\n<p>-S\u1ea3n ph\u1ea9m \u0111\u00e3 qua s\u1eed d\u1ee5ng ho\u1eb7c kh\u00f4ng c\u00f2n nguy\u00ean v\u1eb9n.<\/p>\n<p>-Qu\u00e1 th\u1eddi gian quy \u0111\u1ecbnh \u0111\u1ed5i\/tr\u1ea3 (7 ng\u00e0y).<\/p>\n<p>-L\u1ed7i ph\u00e1t sinh do qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<p><strong>5. H\u00ecnh th\u1ee9c \u0111\u1ed5i\/tr\u1ea3 <\/strong><\/p>\n<p>-\u0110\u1ed5i s\u1ea3n ph\u1ea9m: Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 \u0111\u1ed5i sang s\u1ea3n ph\u1ea9m kh\u00e1c c\u00f3 gi\u00e1 tr\u1ecb t\u01b0\u01a1ng \u0111\u01b0\u01a1ng ho\u1eb7c cao h\u01a1n (b\u00f9 ch\u00eanh l\u1ec7ch n\u1ebfu c\u00f3).<\/p>\n<p>-Tr\u1ea3 s\u1ea3n ph\u1ea9m: \u00c1p d\u1ee5ng ho\u00e0n ti\u1ec1n ho\u1eb7c x\u1eed l\u00fd theo th\u1ecfa thu\u1eadn trong tr\u01b0\u1eddng h\u1ee3p l\u1ed7i thu\u1ed9c v\u1ec1 SAPOP.<\/p>\n<p><strong>6. Chi ph\u00ed v\u1eadn chuy\u1ec3n <\/strong><\/p>\n<p>-SAPOP ch\u1ecbu ph\u00ed v\u1eadn chuy\u1ec3n \u0111\u1ed1i v\u1edbi c\u00e1c tr\u01b0\u1eddng h\u1ee3p l\u1ed7i t\u1eeb shop ho\u1eb7c giao sai s\u1ea3n ph\u1ea9m.<\/p>\n<p>-Kh\u00e1ch h\u00e0ng ch\u1ecbu ph\u00ed v\u1eadn chuy\u1ec3n n\u1ebfu \u0111\u1ed5i tr\u1ea3 do nhu c\u1ea7u c\u00e1 nh\u00e2n (\u0111\u1ed5i size, \u0111\u1ed5i m\u00e0u,\u2026).<\/p>\n<p><strong>7. Quy tr\u00ecnh \u0111\u1ed5i tr\u1ea3 <\/strong><\/p>\n<p>-Li\u00ean h\u1ec7 SAPOP qua fanpage\/website \u0111\u1ec3 th\u00f4ng b\u00e1o nhu c\u1ea7u \u0111\u1ed5i tr\u1ea3.<\/p>\n<p>-Cung c\u1ea5p m\u00e3 \u0111\u01a1n h\u00e0ng v\u00e0 h\u00ecnh \u1ea3nh s\u1ea3n ph\u1ea9m (n\u1ebfu c\u00f3).<\/p>\n<p>-G\u1eedi s\u1ea3n ph\u1ea9m v\u1ec1 \u0111\u1ecba ch\u1ec9 SAPOP theo h\u01b0\u1edbng d\u1eabn.<\/p>\n<p>-SAPOP x\u00e1c nh\u1eadn v\u00e0 x\u1eed l\u00fd \u0111\u1ed5i\/tr\u1ea3 trong th\u1eddi gian s\u1edbm nh\u1ea5t.<\/p>\n\n<\/div><\/div>\n\n<\/div>\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1163146003\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1020\" height=\"107\" src=\"https:\/\/sapop.io.vn\/wp-content\/uploads\/2026\/01\/Red-White-Minimalist-T-Shirt-Screen-Print-Promotion-Banner-2-1024x107.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/sapop.io.vn\/wp-content\/uploads\/2026\/01\/Red-White-Minimalist-T-Shirt-Screen-Print-Promotion-Banner-2-1024x107.png 1024w, https:\/\/sapop.io.vn\/wp-content\/uploads\/2026\/01\/Red-White-Minimalist-T-Shirt-Screen-Print-Promotion-Banner-2-300x31.png 300w, https:\/\/sapop.io.vn\/wp-content\/uploads\/2026\/01\/Red-White-Minimalist-T-Shirt-Screen-Print-Promotion-Banner-2-768x80.png 768w, https:\/\/sapop.io.vn\/wp-content\/uploads\/2026\/01\/Red-White-Minimalist-T-Shirt-Screen-Print-Promotion-Banner-2-1536x160.png 1536w, https:\/\/sapop.io.vn\/wp-content\/uploads\/2026\/01\/Red-White-Minimalist-T-Shirt-Screen-Print-Promotion-Banner-2-2048x214.png 2048w, https:\/\/sapop.io.vn\/wp-content\/uploads\/2026\/01\/Red-White-Minimalist-T-Shirt-Screen-Print-Promotion-Banner-2-1320x138.png 1320w, https:\/\/sapop.io.vn\/wp-content\/uploads\/2026\/01\/Red-White-Minimalist-T-Shirt-Screen-Print-Promotion-Banner-2-600x63.png 600w\" sizes=\"auto, (max-width: 1020px) 100vw, 1020px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style scope=\"scope\">\n\n#image_1163146003 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-239","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/sapop.io.vn\/index.php?rest_route=\/wp\/v2\/pages\/239","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sapop.io.vn\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sapop.io.vn\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sapop.io.vn\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sapop.io.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=239"}],"version-history":[{"count":3,"href":"https:\/\/sapop.io.vn\/index.php?rest_route=\/wp\/v2\/pages\/239\/revisions"}],"predecessor-version":[{"id":245,"href":"https:\/\/sapop.io.vn\/index.php?rest_route=\/wp\/v2\/pages\/239\/revisions\/245"}],"wp:attachment":[{"href":"https:\/\/sapop.io.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=239"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}